Terms of Use

Effective date and contact

Effective date: July 1, 2026.

For legal notices or questions about these Terms, contact CareOpenings at [email protected].

These Terms are intended to reduce operational and legal risk for the CareOpenings platform, but they are not legal advice to any user, parent, guardian, daycare, teacher, applicant, or other person.

Acceptance and changes

By creating an account, browsing, submitting information, managing a daycare profile, using a paid plan, or otherwise using CareOpenings, you agree to these Terms and to the Privacy Policy.

If you use CareOpenings on behalf of a daycare, organization, family, child, staff member, applicant, or other person, you represent that you have authority to do so and to submit the information you provide.

We may update these Terms from time to time. Continued use of the service after an update means you accept the revised Terms, except where a different notice or consent process is required by law.

Eligibility, authority, and accounts

CareOpenings is for adults and authorized organizational users. Children must not create accounts or use the service directly.

Parents, guardians, daycare operators, teachers, staff, applicants, and administrators must provide accurate, current, and complete information, and must keep account credentials secure.

You are responsible for activity performed through your account and for promptly telling us if you believe an account, invitation, device, or credential has been compromised.

When you submit child, family, staff, applicant, daycare, billing, registration, medical, allergy, emergency contact, photo, video, message, or employment information, you represent that you have the authority and consents required to do so.

Platform role and no guarantees

CareOpenings provides software tools for daycare discovery, waitlists, admissions workflows, registration packages, parent portals, classroom communication, billing workflows, public daycare profiles, careers, and related operations.

CareOpenings is not a daycare, childcare provider, employer, staffing agency, broker, insurer, tax advisor, legal advisor, medical provider, licensing authority, or government agency.

We do not guarantee daycare availability, waitlist position, admission, enrollment, classroom placement, pricing, subsidy eligibility, billing outcome, staff suitability, job placement, public daycare data accuracy, or uninterrupted service.

Public daycare information may come from daycare operators, public sources, imports, or user submissions. Users should independently verify licensing, availability, fees, policies, safety, staff qualifications, and suitability before relying on any information.

Daycare and operator responsibilities

Daycare operators are responsible for their childcare operations, licensing, staff management, admissions decisions, family communications, public profile content, website pages, invitations, messages, registration forms, e-consents, policies, fees, invoices, receipts, tax treatment, subsidy information, and compliance with applicable laws.

Daycare operators must ensure that information they publish or send through CareOpenings is accurate, lawful, non-misleading, and appropriate for families, staff, applicants, and the public.

CareOpenings may provide workflow tools, templates, AI-assisted drafts, imports, and administrative features, but operators remain responsible for reviewing and approving content, decisions, and records before using them.

Parent, guardian, staff, and applicant responsibilities

Parents and guardians are responsible for the accuracy of family, child, waitlist, registration, emergency, medical, allergy, consent, billing, and contact information they submit.

Teachers, staff, and job applicants are responsible for the accuracy of profile, availability, credential, employment, application, message, and contact information they submit.

Users must independently decide whether a daycare, employment opportunity, policy, fee, invoice, message, registration package, or other communication is suitable for their needs.

User content, intellectual property, and AI-assisted tools

You retain ownership of content you submit, upload, publish, or send through CareOpenings, subject to any rights held by others.

You grant CareOpenings a non-exclusive, worldwide, royalty-free license to host, store, process, display, reproduce, transmit, format, translate, analyze, and otherwise use your content as needed to operate, secure, support, improve, and provide the service.

CareOpenings and its licensors retain ownership of the platform, software, designs, workflows, templates, documentation, trade names, logos, and other intellectual property. You may not copy, reverse engineer, scrape, or resell the service except as expressly permitted.

If AI-assisted website or content generation tools are used, generated drafts may be incomplete, inaccurate, or inappropriate. The requesting daycare or user must review, edit, and approve AI-assisted output before publication or use.

If you provide feedback or suggestions, CareOpenings may use them without restriction or compensation.

Acceptable use and security

You must not misuse the service, interfere with security or availability, attempt unauthorized access, probe or bypass access controls, upload malware, scrape at scale, impersonate others, submit false or harmful information, or use CareOpenings for unlawful, discriminatory, abusive, exploitative, or misleading activity.

You must not upload content that infringes rights, violates privacy, exposes personal information without authority, contains illegal material, or creates safety, reputational, operational, or legal risk for CareOpenings, users, children, families, staff, applicants, or daycares.

We may remove content, limit functionality, suspend accounts, preserve evidence, notify affected parties, or terminate access where we believe there is a risk to security, privacy, legal compliance, children, families, staff, applicants, daycares, or service integrity.

Service communications and consent

Certain service communications are necessary for account operation, authentication, waitlist workflows, invitations, admissions, registrations, billing, security, support, policy updates, and other non-promotional service purposes.

Optional promotional communications are managed through communication preferences where available. Commercial electronic messages are handled in accordance with applicable Canadian anti-spam rules, including consent, identification, and unsubscribe requirements.

Withdrawing consent or disabling communications may limit or prevent use of parts of the service where the communication is required for safety, security, legal compliance, or operation of the requested workflow.

Third-party services and integrations

CareOpenings may rely on third-party providers for hosting, databases, file storage, email delivery, payment processing, analytics, security monitoring, AI-assisted features, and other service operations.

Third-party services may have their own terms, privacy practices, availability limits, and processing locations. CareOpenings is not responsible for third-party platforms except to the extent required by applicable law or a written agreement with CareOpenings.

Paid plans, billing, cancellation, and refunds

Paid daycare plans, subscriptions, billing cycles, renewal terms, plan limits, taxes, and applicable fees are shown at checkout or in the billing portal when available. Payments are processed by our payment processor, and CareOpenings does not store full payment card numbers.

Unless otherwise stated at checkout, paid plans may renew automatically until cancelled. A daycare administrator is responsible for cancelling or changing a paid plan before the next renewal date.

Access to paid features may continue until the end of the paid billing period unless otherwise stated or required by law. We may change plan features, pricing, limits, or billing terms on notice where required.

Fees are generally non-refundable except where required by law or where CareOpenings confirms a service error that materially prevented use of the paid service. Refund requests should include the daycare account, invoice or payment reference, and a short explanation of the issue.

Nothing in these Terms limits cancellation, refund, or consumer protection rights that cannot be waived under applicable law.

Disclaimers, liability, and indemnity

CareOpenings is provided on an as-is and as-available basis, to the maximum extent permitted by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and uninterrupted or error-free operation.

To the maximum extent permitted by law, CareOpenings will not be liable for indirect, incidental, special, consequential, punitive, exemplary, lost profit, lost revenue, lost data, reputational, childcare, employment, licensing, tax, billing, or operational damages.

To the maximum extent permitted by law, CareOpenings total liability for claims arising from or relating to the service is limited to the greater of the amount you paid to CareOpenings for the service giving rise to the claim in the three months before the event, or CAD $100.

You agree to indemnify and hold CareOpenings harmless from claims, losses, damages, liabilities, costs, and expenses arising from your content, your use of the service, your violation of these Terms, your legal compliance obligations, your daycare operations, or your infringement or misuse of another person's rights or information.

Some rights and remedies cannot be excluded or limited by law. Nothing in these Terms excludes or limits liability or statutory rights that cannot legally be excluded or limited.

Governing law and disputes

These Terms are governed by the laws of British Columbia and the applicable federal laws of Canada, without regard to conflict-of-law rules.

Before starting a court proceeding, you agree to first contact [email protected] and give CareOpenings a reasonable opportunity to resolve the dispute informally, unless urgent injunctive relief, a limitation period, or applicable law requires otherwise.

Subject to any rights that cannot be waived, disputes will be resolved by courts of competent jurisdiction in British Columbia, Canada.

Termination and survival

You may stop using the service at any time. CareOpenings may suspend or terminate access where permitted by these Terms, where required by law, or where continued access may create risk.

Sections concerning account responsibility, user content licenses, intellectual property, payment obligations, disclaimers, liability limits, indemnity, governing law, disputes, privacy, audit records, and any provisions that by their nature should survive will survive termination.